Advantages of Appointment Confirmations and Reminders for Veterinary Practices
When it comes to losing revenue from no-shows, veterinary clinics are no different than any other healthcare practice. Studies show
Appointment Wait Times Are an Obstacle to High Patient Satisfaction Rates
Did you know that 20% of patients have changed healthcare providers immediately after a long wait time experience? According to
Humor Can Heal
While medicine can seem stuffy and serious sometimes, there is plenty to laugh about. From sharing a laugh over a
4 Things Private Healthcare Practices Can Learn from Urgent Care Centers
Urgent care centers are rapidly growing in popularity throughout the United States, and there is no sign of the spread
How Veterinarians Can Overcome Last Minute Cancellations and No-Shows
Any Veterinarian knows how frustrating last-minute cancellations and no-shows can be. Wasted time from last-minute cancellations and no-shows leads to
The Role of Patient Education in Improving the Patient Experience
In the classroom, teachers are always looking for teachable moments. The same thing is true for medical professionals performing patient
Designing a Better Waiting Room
Aside from your online presence and scheduling process, your waiting room is the first impression that patients get of your